At Zelda Stride, we are committed to delivering your gear safely and efficiently to wherever your adventures take you. This Shipping Policy outlines how orders are processed and delivered.
Order Processing
All orders are processed within 1–3 business days after confirmation. Orders are not processed on weekends or public holidays. You will receive an email confirmation once your order has been successfully placed.
Shipping Method
We offer Cash on Delivery (COD) as our exclusive payment option. Once your order is packed and ready, it will be handed over to our delivery partner for dispatch.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation via email or SMS with tracking details (where available). You can use this information to monitor the progress of your delivery.
Delivery Partners
We work with trusted courier services to deliver orders worldwide. Our delivery partners handle your package with care and aim to ensure timely and secure delivery.
Order Issues
If you experience any issues with your delivery, such as delayed receipt or a missing package, please contact our support team at [email protected] with your order number. We’ll assist you in resolving the matter as quickly as possible.
Incorrect or Incomplete Address
Please ensure all shipping information is correct at checkout. Zelda Stride is not responsible for delays or non-delivery resulting from incorrect or incomplete addresses provided by the customer.
Contact Us
If you have any questions about your shipment, feel free to reach out [email protected].